The Review Removal Process

a: Fama Regis relies on proprietary processes and procedures to remove published reviews from third-party review platforms. Instead of typical “suppress and bury” techniques, Fama Regis leverages its affiliated attorneys to legally have the content removed.

a: It depends. Successful removal typically requires action by the initial reviewer; however, Fama Regis' process typically yields results in 7-16 calendar days.

a: In most cases, Fama Regis assigns an affiliated lawyer to your case, and a true attorney-client relationship is formed separate from your or the affiliated attorney’s relationship with Fama Regis. This relationship will allow the affiliated licensed attorney the greatest leverage possible for review removal.

a: Yes. Fama Regis provides the contact information for you to speak directly to your affiliated lawyer if you feel the need to do so. Further information about the scope of confidentiality between you and the affiliated attorney is available in the separate agreement between you and the affiliated attorney.

a: Fama Regis charges $199 per removal request. This amount covers access to the Fama Regis platform, and the negotiated fees due to the affiliated attorney. Fama Regis handles the payment to the affiliated attorney, so you do not have to worry about compensating the affiliated attorney.

a: No. Fama Regis’ affiliated attorneys will never bill you separately. The initial cost of review submission is the only amount you need to pay to Fama Regis for each removal request.

a: The success rate of removal varies by the reviewer's commitment to keeping the review in place, the age of the review, and the validation the review platforms. In general, the average review submission found to be defamatory has a high chance of removal after all available escalatory actions are taken. Review submissions that contain only disparaging, but non-defamatory, remarks have a lesser success rate.

a: Fama Regis’ process is not limited to any website or third-party review platform. So long that the disputed review appears in plain text and can be accessed by a public URL, Fama Regis’ platform should accept the submission.

a: Once a review is posted on the internet generally, it is exceedingly difficult (if not impossible) to permanently remove all trace of the review, especially if it has been posted for some time. Fama Regis’ objective is to permanently purge the review from the original review platform so that it is not accessible by an average internet user. It is possible that an advanced internet user may have the means to discover the review even after it has been purged if the user is looking for such information specifically.

a: In most scenarios, the reviewer will learn that an attorney is working with you to remove the specific review they published; however, generally neither the reviewer nor the review platform will learn that you retained the services of Fama Regis or that the attorney is affiliated with Fama Regis from using the service. There is always a risk that the reviewer or the review platform may learn of your usage of the Fama Regis service through other means.

a: In most scenarios, after communicating with Fama Regis’ affiliated attorneys the reviewer will be apprehensive about publishing further negative content about you. Data suggests that most customers that leave negative or harmful feedback are unlikely to be repeat customers, and many choose not to make the effort of continuing to retaliate. In the unlikely scenario that a reviewer leaves additional harmful feedback, or contacts you directly, please contact your Fama Regis case specialist for available options.

a: No. Because of the adversarial nature of the process, Fama Regis’ review removal service is not intended for individuals or businesses that intend to rekindle relationships with the reviewer.